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Summary: Tulane University's Payson Center conducted research regarding knowledge, skills and competencies (KSC's) for teaching hospital staff in order to identify existing gaps in training and curricula materials. The center then conducted skills assessments and an onsite review of personnel and procedures at the hospital. Utilizing standard US human resources formulae, the team assessed gaps and recommended amelioration techniques in an effort to raise the standards of competency of the staff and health professionals.